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How dragon88 Handles Your Personal Information

This page sets out exactly what data dragon88 collects when you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, and use our lobby — and what rights you hold over that data.

Account data kept securePayment info — Touch 'n Go eWallet, Boost, GrabPayYour right to access your dataClear data-retention rulesContact us to update or delete

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection on dragon88 covers four areas: how we secure account credentials, how we handle payment data from local wallets, how long we retain records, and how you request changes. Each area has a clear process rather than a vague promise — here is how each one works in practice.

Account Security

Your login credentials are stored in hashed form. An OTP verification step is required when you access your account from a new device or browser session, reducing unauthorised access risk.

Payment Data

We do not store your Touch 'n Go eWallet PIN, Boost login or GrabPay credentials. Payment confirmation data — reference numbers and amounts — is retained for transaction records only.

Retention Period

Account and transaction data is kept for the period required under applicable financial regulations. Once that period expires and your account is closed, we delete or anonymise your records.

Your Right to Request

You can request access to, correction of, or deletion of your stored data at any time via live chat or email. We verify your identity before actioning any request to protect your account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to exercise any data right — access, correction, deletion or objection — our support team is the right first stop. We handle privacy requests through the same channels you use for account help, so you do not need a separate process. We aim to respond to data requests within a reasonable period after verifying your identity.

Team online

Live Chat

Start a live chat session from within your account dashboard. Verify your identity with your registered email and we will handle your data request directly.

Email Support

Send your data request to our support email address listed in your account profile page. Include your registered contact number so we can verify you quickly.

Account Dashboard

Some data updates — like your contact number or preferred payment method — can be changed directly inside your account settings without contacting support.

What We Collect and Why We Use It

dragon88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, contact number and the payment method you choose — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.

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Transaction records tied to your wallet or bank transfer are retained as required for financial accountability and fraud prevention. We do not sell your personal data to third parties. Analytics data — pages visited, session length, device type — helps us improve the lobby and fix
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issues faster. Cookies on our site track session state and your logged-in status; they do not store payment credentials. If you are in Ipoh or anywhere else in Malaysia, the same data rules apply uniformly across your account. You can request a copy of your stored
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data, ask us to correct inaccuracies, or request deletion of data we are not legally required to retain. Use and availability of our platform depend on local law and are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on dragon88

These are the questions our account holders ask most often about how their personal data is used, stored and protected on dragon88. If your question is not here, live chat is the fastest route to a direct answer.

We collect your name, email address, phone number and the payment method you register — such as Touch 'n Go eWallet, Boost or GrabPay. This is used for identity verification and account management.

We do not sell your personal data. We share it only with payment processors necessary to complete your deposits and withdrawals, and only the minimum data required for that transaction to clear.

Contact us via live chat or the support email in your account profile. After we verify your identity using your registered contact details, we will provide a summary of your stored data.

Yes. Submit a deletion request through live chat or email. We will remove data not subject to legal retention requirements. Transaction records may be kept for the period required by applicable financial rules.

Cookies track your session state and login status so you stay logged in while browsing the lobby. They do not store payment credentials or your Touch 'n Go eWallet, Boost or GrabPay account details.

Once your account is closed and the required retention period has passed, we delete or anonymise your personal records. You can contact support to confirm your data status after closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Blackjack InfoAbout Us

How dragon88 Handles Your Personal Information

How We Protect and Manage Your Data

Account Security

Payment Data

Retention Period

Your Right to Request

Reach Us About Your Data

Live Chat

Email Support

Account Dashboard

Common Questions About Your Privacy on dragon88

01 What personal data does dragon88 collect when I open an account?

02 Does dragon88 share my data with third parties?

03 How do I request a copy of the data dragon88 holds on me?

04 Can I ask dragon88 to delete my account and personal data?

05 How does dragon88 handle cookies on the site?

06 What happens to my data if I stop using dragon88?

Privacy Policy

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