Reference

Legal Terms That Govern Your Account

These terms set out the rules that apply when you use dragon88 — covering account eligibility, how we handle your data, and what you can expect from us. Access to the platform depends on local law and is available where local law permits.

Account eligibility conditionsData handling and privacyTouch 'n Go eWallet, Boost, GrabPay transaction termsYour rights and how to exercise themContact paths for legal queries

Explore Lobby Read FAQ

DATA AND SECURITY

How We Protect Your Account and Data

Your account security and data privacy are handled through a combination of technical controls and clear retention policies. We use SSL encryption across all account and payment flows, including deposits via GrabPay and DuitNow. You have the right to request access to the personal data we hold, ask for corrections, or request deletion subject to our legal retention obligations.

SSL Encryption

All data transmitted between your device and our platform is encrypted via SSL. This applies to account login, payment flows including Touch 'n Go eWallet and GrabPay, and any personal data you submit.

Data Retention

We retain your account and transaction data for as long as your account is active and for the period required by applicable Malaysian law. You may request a summary of what we hold at any time via email.

Cookie Policy

We use cookies to maintain your session, remember account preferences, and analyse platform usage. You can manage cookie settings through your browser; disabling certain cookies may affect how the platform functions on your device.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a written request through our support email with your account details and we will respond within the timeframe required by applicable law.

How Our Legal Terms Apply to You

dragon88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with dragon88, you agree to these terms in full. Eligibility is determined by your local jurisdiction — access is available only where permitted under Malaysian law, and it is your responsibility to confirm that using the platform is lawful where you are

1
located. We collect account information, transaction records, and session data to operate the platform and process payments. When you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, the transaction is processed through those respective payment networks, and their own terms also apply alongside
2
ours. We do not share your personal data with third parties for marketing purposes. Account data is retained for as long as your account remains active and for a period thereafter as required by applicable law. Any changes to these terms will be communicated through your
3
registered account contact. Continued use of the platform after a change takes effect constitutes acceptance of the updated terms. If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us for Legal and Account Queries

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries directly. You can reach us through live chat, email, or your account dashboard — responses to formal legal requests are handled separately from general account help.

Team online

Live Chat

Start a live chat session from your account dashboard for account-related legal queries. Our team will escalate formal requests to the appropriate contact within one business day.

Email Support

Send written legal requests, data access queries, or formal complaints to our support email. Include your registered account details so we can locate your record and respond accurately.

Account Dashboard

Log in and navigate to the Help section to submit a support ticket. This path is suitable for account-specific queries including transaction disputes involving Touch 'n Go eWallet or Boost payments.

Common Questions About Your Legal Rights

These are the questions we hear most often about account terms, data rights, and how our legal policies work in practice for players in Malaysia.

These terms apply to anyone who opens or uses a dragon88 account. Access is available where local law permits, and by using the platform you confirm that doing so is lawful in your location.

Send a written request to our support email with your registered account details. We will identify the data we hold and provide a summary within the timeframe required under applicable Malaysian law.

Yes. Submit a deletion request through our support email. We will process it subject to any legal retention obligations — some transaction records may need to be kept for a defined period under applicable law.

Yes. When you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, those payment networks' own terms apply alongside ours. We recommend reviewing them directly with the respective provider.

We will notify you through your registered account contact before changes take effect. Continuing to use the platform after the effective date means you accept the updated terms.

Start a support ticket through your account dashboard or contact us by email. Formal legal complaints are handled separately from general account queries and will be escalated to the appropriate team. Players in Ipoh and elsewhere in Malaysia follow the same process.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoTerms & Conditions Infodragon88 Deposits & Withdrawals

Legal Terms That Govern Your Account

How We Protect Your Account and Data

SSL Encryption

Data Retention

Cookie Policy

Your Rights

Reach Us for Legal and Account Queries

Live Chat

Email Support

Account Dashboard

Common Questions About Your Legal Rights

01 Who do these legal terms apply to?

02 How do I request a copy of my personal data?

03 Can I ask for my account data to be deleted?

04 Do the terms of Touch 'n Go eWallet or Boost also apply to my transactions?

05 What happens if these terms change?

06 How do I raise a formal dispute or complaint?

Legal

Related pages

Related pages